About Hugo

Hugo Technology Limited was founded in 2001 and is an independent medical equipment maintenance and management company, providing this service to global medical device manufacturers. Our mission is to provide a professional, value-for-money service to all of our customers, while adhering to the strictest quality standards.

We offer a comprehensive range of technical support and maintenance services, where our expert team of engineers and technicians test, calibrate and repair a wide range of biomedical equipment, from feeding pumps, blood pressure machines, infusion devices, and ventilators to defibrillators and multi parameter monitors. These activities can be carried out both in the field, both nationally and internationally, or at one of our cutting-edge workshop facilities.

Hugo has a broad customer base of Original Equipment Manufacturers (OEM’s), and our contracts take our engineers into NHS Hospitals, Private Hospitals, PCTs, GPs, Clinics, and Private Nursing Homes.

Service Design

Hugo has a broad customer base of Original Equipment Manufacturers (OEM’s), and our contracts take our engineers into NHS Hospitals, Private Hospitals, PCTs, GPs, Clinics, and Private Nursing Homes.

Hugo understands that customers may have different requirements, and have developed a ‘service design’ function which enables us to create a service that is specifically tailored to our customer’s needs. We also hold accreditation to ISO 13485 quality standards, where our in-house Quality Management System has withstood rigorous scrutiny from our notified body BSI, and has received several customer commendations.

Committed to quality

We specialise and focus in providing bespoke technical solutions to OEMs by partnering and being fully authorised by them. However, we maintain our independent heritage by having comprehensive service agreements. We do not design or sell any physical products, which allows us to stay impartial and partner with all major equipment manufacturers.

The success and reputation of Hugo Technology may be measured by the high standing of our customers. Hugo Technology prides itself on efficient maintenance turnaround times, close working partnerships with our customers, and a policy of continuous self-appraisal and attention to detail has ensured the expansion of our customer base.